R E M O T E M O N I T O R I N G S Y S T E M S
Grain Drying season is in full swing in the Midwest. If you have your drying accounts monitored with WESROC, now may be a good time to increase the frequency of your Base Unit reporting or adjust the alarm thresholds. We can set your reporting schedules up to meet your customers demand. Don't let your customers run out of fuel this fall . . . we can help!
As the heating season approaches it is time to think about maximizing your drops on your monitored tanks. By using the daily average usage information tracked in WESROC, you can set your dispatch points to the individual needs of each tank. Don't fill a tank at 20% when that customer only uses a half a percent a day. By setting the Low tank Warning alarm and the Critical tank alarm correctly, you can maximize your drop size and still protect against run-outs.
As the heating season approaches it is time to think about maximizing your drops on your monitored tanks. By using the daily average usage information tracked in WESROC, you can set your dispatch points to the individual needs of each tank. Don't fill a tank at 20% when that customer only uses a half a percent a day. By setting the Low tank Warning alarm and the Critical tank alarm correctly, you can maximize your drop size and still protect against run-outs.
In some of the smaller cities across the country, local independent telephone companies charge an upgrade fee to have Touch Tone dialing. Some customers don't want to pay the extra fee and are still on the old pulse system. WESROC requires a Touch tone enabled line to communicate with the host computer. In a home with only pulse dialing, a touchtone will not break the dial tone.
Every now and again we will also run into a technician trying to use a phone set to PULSE dialing to configure a Base Unit. This situation is normally related to a technician getting a new phone. The WESROC Host computer will give a "Digits not Detected" warning during configuration. So be sure to check your new phones and make sure they are set to TONE dialing for use in your WESROC kit.
Every now and again we will also run into a technician trying to use a phone set to PULSE dialing to configure a Base Unit. This situation is normally related to a technician getting a new phone. The WESROC Host computer will give a "Digits not Detected" warning during configuration. So be sure to check your new phones and make sure they are set to TONE dialing for use in your WESROC kit.
Tip #12 - Pulse Dialing
TIP #11 - Grain Drying