R E M O T E M O N I T O R I N G S Y S T E M S
WHAT IS COVERED: WESROC® warrants that its products will be free from defects in workmanship and materials, with the exceptions stated below.
HOW LONG COVERAGE LASTS: This warranty runs for a period of 36 months (three years) from the date the product is initially purchased new by the consumer from WESROC® or a WESROC® authorized distributor. As used herein, consumer means the person or entity that purchases the product for actual use by such person or entity and not for resale.
WHAT WESROC® WILL DO: WESROC® will, without charge, repair or replace, at WESROC®'s option, the product or component parts which prove to be defective in workmanship or materials within the warranty period set forth in the immediately preceding paragraph.
WHAT IS NOT COVERED: This warranty does not extend to accessory items purchased by WESROC® from other manufacturers such as gauges, dials, computer accessories, etc. (the warranty on those items will be as designated by, and defects repaired or replaced by, their respective manufacturers in accordance with such warranties, if any). This warranty does not extend to any problem caused by your carelessness, neglect, misuse, accident, intentional act, unauthorized modifications, repairs or adjustments, or to any problem caused by fire, lightning, flood, explosion, excessive moisture or other Acts of God. Also, consequential and incidental damages, including but not limited to fuel run outs, equipment malfunction, loss of profit and third-party claims, are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion of such damages may not apply to you; provided, however, that in any such state the balance of the limitations set forth in this paragraph will remain in effect to the fullest extent allowed by law.
LIMITATION ON IMPLIED WARRANTIES: Only the warranties expressly stated herein are provided by WESROC®. All other warranties are expressly excluded, except as otherwise stated herein. Notwithstanding the foregoing, implied warranties, such as warranties of merchantability and fitness for a particular purpose are NOT excluded; provided, however, that all implied warranties of any nature are limited to the duration (36 months) of the express warranties provided herein, as set forth in the paragraph titled "How Long Coverage Lasts." Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
HOW TO GET SERVICE: WESROC® will track the product serial numbers within our manufacturing software system when the product is shipped, saving our customers from tracking serial numbers for warranty purposes. Therefore, you do not need to return a warranty registration card to be eligible.
If there is a defect in the product in workmanship or material, then you MUST do the following (failure to comply with these steps may void coverage under this warranty):
1. Call the WESROC Repair Services Division at (320) 354-2929 to obtain a Return Authorization Number.
2. Package the unit properly for shipping to prevent damage in shipping.
3. Ship the product, postage or shipping freight prepaid, to the WESROC Repair Services Division at the following address:
WESROC® Repair Services Division
26 First Avenue, S.E.
New London, MN 56273
4. Include a note describing the symptoms encountered and contact information.
WHAT WESROC WILL DO: Upon receipt of the unit at its Repair Services Division, WESROC will determine whether the problem is the result of a defect in material or workmanship. If WESROC determines that the problem is not covered under this warranty, WESROC will notify you of its determination. If the problem is not covered under this warranty, you may authorize WESROC® to repair or replace the item at your cost, which shall include the cost of shipping the repaired or replaced item to you. If WESROC determines that the problem is the result of a defect in material or workmanship and covered under this warranty, then WESROC will repair or replace the unit and return it to you, postage or freight prepaid.
MAINTENANCE AND REPAIRS: We recommend that you use only authorized WESROC service technicians. Improper or incorrectly performed maintenance or repair voids this warranty.
YOUR RIGHTS UNDER STATE LAW: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
CUSTOMER SERVICE INFORMATION
For immediate Technical Assistance, call:
WESROC® Technical Support Services Division -
(866) 493-7762
Please forward all repairs to:
WESROC® Repair Services Division
26 First Avenue, S.E.
New London, MN 56273
Phone: (320) 354-2929
WESROC®
11640 Arbor Street, Suite 100
Omaha, NE 68144
Phone: (402) 496-4700
Fax: (402) 493-5100
WARRANTY INFORMATION - LIMITED THREE YEAR WARRANTY